Legacy Services

Connected Heart Care Pathway

Connected Heart Care Pathway was an innovative service based in Camden and Haringey in 2024.

It aimed to help patients manage heart failure better by creating a more optimal pathway of care between GPs, hospitals, community services and other organisations involved in heart care.

Diabetes Service

The Diabetes Care Navigation Service was introduced in response to rising rates of diabetes and the growing pressure this placed on NHS services and budgets. In Haringey, prevalence was high, particularly among Black, Asian and Minority Ethnic communities, highlighting the need to improve how care was delivered.

Patients received a one-to-one assessment, followed by up to four months of personalised support. The focus was on providing the right care at the right time and in the right place, with flexible face to face or remote appointments and targeted support for those with uncontrolled diabetes or complex needs.

The service strengthened patient engagement and improved access to existing services. Care navigators supported patients to better understand their condition, attend screening and follow up appointments, and manage their diabetes with greater confidence. Strong links with local community organisations helped raise awareness and improve outreach within diverse communities. 

Feedback from patients and clinicians showed improved communication, increased self-management and better health outcomes. Overall, the service helped deliver high quality diabetes care and contributed to more effective use of NHS resources.

Digital Inclusion Service

What is digital inclusion?

Digital Inclusion involves helping people use technology like phones and laptops to manage important things in life. This service worked to increase digital inclusion for patients attempting to access NHS health services in Haringey.

How did the service work?

We hosted one-to-one and group sessions to help patients develop the skills and knowledge needed to access healthcare online. These include sessions to help patients build basic digital skills. Patients were also assisted in setting up ‘Patient Access’ and similar digital health solutions.

We also trained local health and community staff in how to promote digital inclusion and support patients who are digitally excluded.

During its existence, the service supported more than 500 patients in accessing NHS care via their phones and laptops.

Emergency Department Redirect Service

The Emergency Department Redirect Service supports patients attending the North Middlesex University Hospital Emergency Department (ED). It offers extra GP appointments to help people with non-emergency health concerns get the right care more quickly and reduce pressure on ED and the Urgent Treatment Centre.

Managing Heart Failure at Home

Heart failure is a chronic condition in which the heart is unable to pump blood efficiently enough to meet the body's needs. 

Across the UK in 2019/2020 there were a total of 69,556 heart failure admissions. Many of those admitted had to spend extended periods of time in hospital prior to discharge while many others failed to receive effective treatment on returning home.

To address this, Haringey GP Federation was commissioned in 2022 to run a pilot service that assists patients at risk of heart failure to manage their condition. The ultimate objective was to empower patients to better manage their conditions, providing a high quality and timely alternative to face-to-face care. 

This pilot enabled us to test the effectiveness of the service and make improvements so that patients can be given the best care possible, leading to better outcomes.

NHS Health Checks in Your Workplace

We are pleased to share the achievements of the NHS Workplace Health Checks pilot successfully delivered across Haringey in 2024 and early 2025.

This important initiative provided free, confidential health checks to employees in local businesses, companies, and offices—supporting early identification and prevention of long-term health conditions within the working population.

A total of 2,139 NHS Health Checks were delivered through the pilot, reaching employees across a diverse range of organisations. Notably, seven organisations saw the highest levels of engagement, including Haringey Council, St Ann’s Hospital, and Capital City College, demonstrating strong commitment to workforce health and wellbeing.

The health checks identified significant public health insights among participants:

• 62 individuals were identified with a raised Q-Risk score (indicating a higher risk of cardiovascular disease),
• 215 were found to have blood pressure readings over 140/90 mmHg,
• 280 identified as current smokers,
• 1,402 individuals had a BMI over 25, indicating overweight or obesity,
• and a total of 554 GP referrals were made for further clinical assessment and support.

These findings underscore the value of accessible, workplace-based health interventions in improving early detection and supporting employees in making informed lifestyle changes. The pilot not only enhanced access to preventative healthcare but also fostered a culture of wellbeing across the borough’s workplaces.

We look forward to building on this success to expand health check initiatives across Haringey and beyond.